For subscription-based plans and services on our website, you are eligible to get a full refund. The refund will be issued only after analyzing the problem and if we are unable to resolve your issue on time. But, you have to report about the issue within the first 30 days of purchasing the subscription.
In case, we can resolve your issue in the stipulated time, you will not get or demand a refund. The refund will be processed to the customers after the deduction of the service charge. You should seek services from us only if you agree to our refund policy. A user is suggested to read the terms and conditions carefully before paying any fee.
A customer needs to meet the following criteria for pans other than the subscription-based:
- You will get a refund if you have all the pre-requisites that were required at the time of resolving the issue and still we could not resolve the issue.
- The issue you are facing with a particular service is out of its scope.
- You have requested before the end of 30 days from the day you bought our service.
For any queries related to refund and billing, you may call at 1-800-378-5521.
- Once you purchase any of our services, you become its owner. Hence, it cannot be “canceled” until the duration of the service expires
- Cancellation of service renewals must be made at least seven 7 business days before the end of the current service period.
- Requests received later than seven 7 business days before the end of the current service period will not be treated for the particular term. The request will be automatically transferred as cancellation of services for the next service period.
- No cancellations will be entertained for those services that the www.harrisitsolutions.com had offered on the promotional offer, special occasions or discount period. Since these are for a limited period and hence cancellations are not possible in any conditions.
- Some services might automatically renew if you do not cancel the service in advance. In case you do not wish to renew a service, you must cancel your account by sending an email to us (Customer.email@example.com) or by speaking to a representative at ( 1-800-378-5521)
www.harrisitsolutions.com also holds the authority to cancel your account any time without any prior information and refund.